Privacy Policy

At Probescan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our ultrasound probe repair, diagnostics, sales, maintenance, and technical support services.

1. Information We Collect

When you contact Probescan or submit an enquiry through our website, we may collect information such as:

• Name

• Company or organisation name

• Email address

• Phone number

• Location or business address

• Details of your enquiry

• Ultrasound probe or equipment details

• Repair or service requirements

We may also collect basic technical information, such as your IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests

• Provide quotations and service information

• Arrange ultrasound probe inspections, diagnostics, repairs, and maintenance

• Process product or service requests

• Communicate with you about your enquiry or service

• Arrange delivery or collection where required

• Improve our website and services

• Comply with applicable legal requirements

3. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

Probescan does not sell or rent your personal information.

We may share information with trusted service providers where necessary to operate our business, provide requested services, process communications, arrange logistics, maintain our website, or comply with legal requirements.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve enquiries, and comply with applicable legal obligations.

7. Your Rights

Where applicable under relevant privacy laws, you may request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Probescan is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

9. Changes to This Privacy Policy

Probescan may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Probescan Global

Dubai, UAE

+971 04 451 4824

support@probescanglobal.com